Hotline History March 2005
In February 2005, there were 190 calls to the Hotline. The break-down of these calls is as follows:
General: 71
The majority were for requests for soil sample kits and Newcomer Packets. There were also calls re: fertilizers, MG classes and soil sample analysis interpretation. 15 ÔcallsÕ resulted from the Leland seminar and 9 wanted bluebird house plans.Lawns: 42
5 were for general lawn information; 21 centipede, 3 St. Augustine and remainder on lawn weeds.Trees: 28
. 8 calls were re: fruit tree problems; the rest were general in nature and included palms, was myrtle, oak, etc.Shrubs: 23
Most were for oleander, hollies and gardenias. The rest were for various shrubs.Pests: 5
The pests were voles and moles.Vegetables/Flowers: 10
These were just general questions about a host of different plants, with 3 about grapes.When you work on the Hotline, write down as much information as possible about the problems and their solutions on the Hotline forms. The back of the form has some questions to help you clarify the caller's problem.
Reminder from Charlie: DO NOT diagnose disease or pests over the phone! You need a specimen to make a proper diagnosis. All turf problems should go to Charlie, David, Al or Matt, in that order, other problems to Dave or Charlie.
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